Zing — Data Deletion Instructions

The Zing marketplace application and website at zingapp.in ("Zing", "we", "us") are operated by Aurapath Solution Private Limited (GSTIN 33AAXCA0810G1ZW), India. You can request deletion of your account and the personal data associated with it at any time, whether you use Zing through our website, our mobile app, or by messaging us on WhatsApp.

How to request deletion

1. Email support@zingapp.in with the subject line "Data deletion request", or send the message "DELETE MY DATA" to us on WhatsApp from your registered number.
2. Include the mobile number you use to sign in to Zing so we can locate your account.
3. We will confirm the request with a one-time passcode (OTP) sent to that number, so that only you can delete your own account.

What we delete

• Your account profile (name, mobile number, email address, saved delivery addresses).
• Your conversation history with our shopping assistant, including WhatsApp messages and voice notes you sent us.
• Your saved cart and personal preferences.

What we may retain

Records of completed orders, invoices, and payments are retained for the period required by Indian tax and accounting law, after which they are deleted. Retained records are no longer linked to an active account.

Timeline

Verified deletion requests are completed within 30 days. We will confirm by reply once deletion is complete.

Questions

For anything else about how your data is handled, see our Privacy Policy or write to support@zingapp.in.